We understand that plans can change, and sometimes it’s necessary to cancel a hall booking. To ensure transparency and fairness to all our clients, we have established the following cancellation policy:

  1. Cancellation Notice: To cancel a hall booking, we require a written notice of cancellation sent to our designated email address or delivered in person to our office. Please provide this notice at least 30 days prior to the scheduled event date.
  2. Cancellation Fees:
    • Cancellations made more than 30 days in advance will incur a 10% administrative fee, which will be deducted from the total booking amount.
    • Cancellations made between 15 to 30 days prior to the event will be charged 50% of the total booking amount.
    • Cancellations made within 14 days of the event date will result in a charge of 100% of the total booking amount.
  3. Refunds: Refunds for cancellations will be processed within 15 business days from the date of cancellation notice. Refunds will be made to the original payment method used for the booking, minus any applicable cancellation fees.
  4. Rescheduling: If you need to reschedule your event, please contact us as soon as possible. We will do our best to accommodate your request, but rescheduling is subject to availability.
  5. Force Majeure: In cases of unforeseen circumstances, such as natural disasters or government-mandated restrictions, we may waive cancellation fees or work with you to find alternative dates.

We highly recommend reviewing this policy before confirming your hall booking. By proceeding with your booking, you acknowledge and agree to abide by these cancellation terms. Our aim is to provide excellent service, and this policy helps us manage bookings effectively while being fair to all clients. Thank you for choosing our venue for your event.